July 8, 2006

The art of listening

For effective oral communication, the art of listening is an important requisite.
In order to listen really well, one must keep not only one’s ears open but must also be able to gather information through body language. Maintain eye contact with your speaker; you can absorb more when you look directly at the person speaking to you.

Avoid interrupting the person talking to you. At meetings, social gatherings and in the family let the person speaking finish what he or she has to say. Give your comments, ask questions when the person indicates to you a sign of approval by looking at you, nodding etc. In this way you will help the person speaking to give you all the information.



Remain relaxed and try to observe the principle of silence, especially when you disagree with the speaker. This helps you to control your feelings of anger and to avoid saying anything brash, which you may regret later. Your calm & soft behavior can win you more things than by losing your cool. You may explain your feelings of anger, dismay, and disappointment in words.

Ignore distractions- Loud music, noise of a child crying all these are distractions that interrupt your process of understanding what the speaker is telling you. So, move away with the speaker to another room.

Everyone likes a good speaker. Maintain a balance between the skills of speaking and listening and you are bound to achieve happiness and success.

See also: Voice improvement / Keep your voice young and healthy / Sense of humor-tips to regain it / Self-esteem- Why is it so important?



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2 comments:

  1. Anonymous8:47 AM

    Hearing means that you have perceived a sound (or sounds).
    Listening, on the other hand, means that you have perceived a sound, but then you have assigned meaning to it. The first one you don't have to interact with. The second one you do.

    When you use the art of listening to another person, it is not a one-way interaction. To listen well, you need to give the other person feedback about their message. That can be done by reframing the message (stating their message back to them in other words) so that they know you understood what they said. Other components to the art of listening include your body language (making eye contact, leaning forward while the person is speaking, not doing other things and giving them your undivided attention). When someone "tunes you out", they don't do any of those things.In a sense, the person you have listened to needs to know that you have heard and interpreted their message in the way they intended.

    ReplyDelete
  2. Suhana9:32 AM

    It will enrich your life. How many problems could be solved if we practiced good communication? The Art of Listening is an essential part of Speech mastery and of great communication.

    ReplyDelete

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